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Chittayong (Jao) Surakitbanharn

Chittayong (Jao) Surakitbanharn
in
Stanford d.school

Becoming an unlikely change agent for innovation in financial services (Part 4 of 4)

The final installment of how HSBC launched their own online design thinking program.

5 min readMay 12, 2021

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Becoming an unlikely change agent for innovation in financial services (Part 4 of 4)

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Chittayong (Jao) Surakitbanharn
in
Stanford d.school

Becoming an unlikely change agent for innovation in financial services (Part 3 of 4)

Lights, camera, and action! Behind the scenes of the program production.

5 min readApr 9, 2021

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Becoming an unlikely change agent for innovation in financial services (Part 3 of 4)

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Chittayong (Jao) Surakitbanharn
in
Stanford d.school

Big Ideas: Design thinking for national defense

Where do you begin when the stakes are high and there is not a lot of leeway to experiment?

5 min readMar 12, 2021

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Big Ideas: Design thinking for national defense

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Chittayong (Jao) Surakitbanharn
in
Stanford d.school

Becoming an unlikely change agent for innovation in financial services (Part 2 of 4)

Welcome back to our 4-part blog series on HSBC’s journey to implementing an e-learning Design Thinking course.

5 min readMar 5, 2021

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Becoming an unlikely change agent for innovation in financial services (Part 2 of 4)

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Chittayong (Jao) Surakitbanharn
in
Stanford d.school

Becoming an unlikely change agent for innovation in financial services (Part 1 of 4)

Steve Suarez, Global Head of Innovation, Finance & Risk at HSBC, writes a four part series about how he built an innovation program.

4 min readFeb 18, 2021

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Becoming an unlikely change agent for innovation in financial services (Part 1 of 4)

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Chittayong (Jao) Surakitbanharn
in
Stanford d.school

A Fresh Approach: Using design thinking as a pathway to more access and equity in the grant…

Rethinking equity in grant writing with Stanford d.school Coach Calvin Mays.

3 min readNov 11, 2020

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A Fresh Approach: Using design thinking as a pathway to more access and equity in the grant…

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Chittayong (Jao) Surakitbanharn
in
Stanford d.school

Thinking Like a Gamer — A design thinking approach to video game design

The design thinking methods the makers of Candy Crush and other viral games use to connect with their players

5 min readNov 4, 2020

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Thinking Like a Gamer — A design thinking approach to video game design

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Chittayong (Jao) Surakitbanharn
in
Stanford d.school

Applying design thinking to digital marketing to grow your customer base

Jacob Rosenberg has grown his direct to consumer company by applying design thinking to digital marketing.

5 min readOct 16, 2020

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Applying design thinking to digital marketing to grow your customer base

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Chittayong (Jao) Surakitbanharn
in
Stanford d.school

Keeping connected with augmented reality — design thinking with Banuba

Dmitry Ogievich, CEO of Banuba, shares how design thinking permeates is at the core of making customer-centered products.

10 min readJun 23, 2020

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Keeping connected with augmented reality — design thinking with Banuba

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Chittayong (Jao) Surakitbanharn

Augmented reality to engage remote learning students with Banuba

Banuba CEO Dmitry Ogievich shares how augmented reality is supporting remote learning and other COVID-19 responses.

5 min readJun 23, 2020

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Augmented reality to engage remote learning students with Banuba

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Chittayong (Jao) Surakitbanharn

Chittayong (Jao) Surakitbanharn

Stanford d.schooler and more. Researching the intersection of tech, policy, and society around the globe since being old enough to vote.

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