Welcome back to our 4-part blog series on HSBC’s journey to implementing an e-learning Design Thinking course. Steve Suarez, Global Head of Innovation, Finance & Risk at HSBC, continues his four-part series about working with d.schoolers Justin Ferrell and Jeremy Utley to create a design thinking program at HSBC.

This is the fourth and final installment. If you need to get caught up, you can find the first, second , and third posts on the Stanford d.school Medium.

After previous setbacks on the brink of launching, I was cautiously optimistic as we approached our launch date. In true design thinking…


Welcome back to our 4-part blog series on HSBC’s journey to implementing an e-learning Design Thinking course. Steve Suarez, Global Head of Innovation, Finance & Risk at HSBC, continues his four part series about working with d.schoolers Justin Ferrell and Jeremy Utley to create an innovation program at HSBC.

This is the third installment. If you need to get caught up, you can find the first and second posts here.

We had the conference rooms booked, the production crew ready to go, and were on the verge of welcoming many HSBC colleagues from all around the globe just as the…


Where do you begin when the stakes are high and there is not a lot of leeway to experiment?

Grant Holt, a Senior Analyst at the United States Air Force 363rd Intelligence, Surveillance, and Reconnaissance Wing (ISRW), works within an organization defined by traditions but operates in a field that did not exist until recently. If you work in an innovation group within any large organization, you can relate, but for Grant, the stakes are as high as ever.

Every day brings conflict, but skirmishes between countries look a lot different than they used to. They appear stealthily and by…


Welcome back to our 4-part blog series on HSBC’s journey to implementing an e-learning Design Thinking course. Steve Suarez, Global Head of Innovation, Finance & Risk at HSBC, continues his four part series about working with d.schoolers Justin Ferrell and Jeremy Utley to create an innovation program at HSBC.

This is the second installment. If you need to get caught up, please click here to read Part 1.

October 2018 at Stanford University

In the first blog, I discussed how I was instantly drawn to the Stanford Innovation and Entrepreneurship Program as a foundation for my new role in leading Innovation in Global Risk. …


We hand the pen to Steve Suarez, Global Head of Innovation, Finance & Risk at HSBC, for a four part series about how he worked with d.schoolers Justin Ferrell and Jeremy Utley to create an innovation program at HSBC.

Steve at the Stanford d.school

Some people hit a ‘certain age’ and buy a new shiny sports car; others attend a Stanford progamme.

In 2016, I found myself at a professional crossroads. As Global Head of Risk Transformation, HSBC at the time, others could have forgiven me for settling in and getting comfortable in my role. …


The onset of Covid-19 has presented great challenges but, perhaps, has also presented the unique opportunity to reimagine how those in need gain access to vital resources — especially having been impacted by the pandemic.

Austin, Texas formed a Community Resilience Trust (CRT) as a response to COVID -19, in efforts to support the local community in navigating the impact of the pandemic. After an initial RFP was presented for the All Together Fund (Rapid Response Grants up to $25k to support a variety of needs) developed by United Way the Austin Community Foundation (ACF), CRT identified a disparity in…


A very short history of game design

In the last decade we’ve shifted to a new era where video games no longer require a computer, Playstation, X-Box, or Nintendo console. Now, everyone has access to a gaming console right in their pocket. This new widespread access is changing how games are made.

Historically, there has been a “fire and forget” approach to game design. A company designs a game, launches it, and doesn’t have to touch it again until the sequel. Today, games are no longer built by game designers for game players only, but they are made for a broader audience.

Now, games are a living…


Jacob Rosenberg, a Stanford in Management Science & Engineering, wasn’t a Launchpad student, but still benefited from the office hours of instructors Perry Klebahn and Jeremy Utley. Through this engagement, Jacob learned how to launch a business venture, develop robust prototypes, and reach key customers and investors. Jacob reflects on his learnings which came in handy when the pandemic started.

The result is Tajima Direct, a direct to consumer lens replacement company. Below is Jacob’s first-hand account about how we went from a Stanford engineering student to digital market to:

  1. Grow the customer base over 300% in the last three…

We had the opportunity to connect with Dmitry Ogievich, CEO of Banuba, a Belarus-based start-up that uses their 40+ patents to build augmented reality products.

Since graduating from the 2018 Stanford d.school Design Thinking Boot Camp, Dmitry and his team have raised $7M in funding and grown their user base to 1.5M active monthly users.

In addition to hard work and a talented team, Dmitry attributes the growth and trajectory to what he’s learned at Stanford. Here, we share some of his insights about the cycle from user research to end product.

Gamify school lessons during COVID-19

Proactively listening to users is a core tenet…


We had the opportunity to connect with Banuba CEO and d.school alumnus, Dmitry Ogievich. Since graduating from the 2018 Stanford d.school Design Thinking Boot Camp, Dmitry and Banuba have raised $7M in funding and grown their user base to 1.5M active monthly users.

Banuba, a Belarus-based startup, uses more than 40 patents to equip devices with “vision.” This tech lets your phone camera “see,” analyze, and have fun with 3-D human faces.

One of Banuba’s booming consumer apps is “Banuba Face Filters,” which offers real-time 3D masks and augmented reality (AR) face filters, with a Face Filters software development kit

Chittayong (Jao) Surakitbanharn

Stanford d.schooler and more. Researching the intersection of tech, policy, and society around the globe since being old enough to vote.

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